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Koubi supplies
  • Home
  • Collections
    • K Spatulas & extension poles
    • Decoliss spatulas & accessories
    • Specialist Trowels
    • Special kits & portable cases
    • Coating rollers
    • diamond tools
    • Inspection lights
    • Other specialist tools & products
  • Products by category
    • K Spatulas & Poles
      • K Spatula
      • K Spatula poles
    • Decoliss Spatulas & Accessories
      • Decoliss Long & Flexible Blade
      • Decoliss Short & Flexible Blade
      • Decolis Stiff Blade
      • Decoliss PVC Spatula
      • Decoliss Handle clip system
      • Extension pole for decoliss spatulas
      • Corner trowels
    • Specialist Trowels
      • BI-FLEX DOUBLE BLADE super flexible smoothing trowel
      • BI-FLEX Smoothing Trowel
      • Classic finishing trowel
      • Burnishing Trowel
    • Special kits & portable cases
      • Decoliss System : Tape & Joint Kit
      • Parfaitliss roller smoothing kit
      • Parfaitliss large areas: plasterer & sprayer kit
      • Decoliss smoothing kit
    • Diamond tools
      • Quadroflex 60 grit 8 holes Diamond disc -125 mm
      • Quadroflex 120 grit 8 holes Diamond disc Diam-125 mm
      • Swiflex / 8 holes Diamond disc / Diam-125 mm
    • Cordless inspection lights
      • Inspection light with pole
      • Inspection light without pole
      • Replacement charger
    • Coating rollers
      • Coating rollers with frames
      • Refills of coating rollers
    • Other specialist tools & products
      • Parfaitbox
      • Multi tool
      • Stucco trowel
      • Bucket spatulas
      • Corner trowels
  • All products
  • Contact
    • Contact us
    • About us
  • Deals & Sales
HomeReturns

    Returns

    We have a 30-day return policy, which means that if you are not completely satisfied with your purchase, you have up to 30 days after receiving your item to request a return.
    To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging.

    you can contact us at sales@k-designandsupplies.com for us to understand the nature of your return and if we have sent an item that isn’t on your order, we will organise a collection.

    If you, have mistakenly ordered an item, given incorrect delivery details, or no longer wish the item, it is your responsibility and under your liability to return the item in re-saleable condition in order to receive a refund for the value that the item was purchased for.

    Damaged goods

    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can replace or exchange the good(s).

    Non-returnable products

    Unfortunately, we won't accept returns on sale items or gift cards.

    However, for of damage during transport, reported immediately, an exchange can be made.

    Refunds

    Once we’ve received and inspected your return, we will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember that it can take some time for your bank or credit card company to process the refund.

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    • Home
    • Collections
      • K Spatulas & extension poles
      • Decoliss spatulas & accessories
      • Specialist Trowels
      • Special kits & portable cases
      • Coating rollers
      • diamond tools
      • Inspection lights
      • Other specialist tools & products
    • Products by category
      • K Spatulas & Poles
        • K Spatula
        • K Spatula poles
      • Decoliss Spatulas & Accessories
        • Decoliss Long & Flexible Blade
        • Decoliss Short & Flexible Blade
        • Decolis Stiff Blade
        • Decoliss PVC Spatula
        • Decoliss Handle clip system
        • Extension pole for decoliss spatulas
        • Corner trowels
      • Specialist Trowels
        • BI-FLEX DOUBLE BLADE super flexible smoothing trowel
        • BI-FLEX Smoothing Trowel
        • Classic finishing trowel
        • Burnishing Trowel
      • Special kits & portable cases
        • Decoliss System : Tape & Joint Kit
        • Parfaitliss roller smoothing kit
        • Parfaitliss large areas: plasterer & sprayer kit
        • Decoliss smoothing kit
      • Diamond tools
        • Quadroflex 60 grit 8 holes Diamond disc -125 mm
        • Quadroflex 120 grit 8 holes Diamond disc Diam-125 mm
        • Swiflex / 8 holes Diamond disc / Diam-125 mm
      • Cordless inspection lights
        • Inspection light with pole
        • Inspection light without pole
        • Replacement charger
      • Coating rollers
        • Coating rollers with frames
        • Refills of coating rollers
      • Other specialist tools & products
        • Parfaitbox
        • Multi tool
        • Stucco trowel
        • Bucket spatulas
        • Corner trowels
    • All products
    • Contact
      • Contact us
      • About us
    • Deals & Sales

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    K Design & Supplies Ltd

    Company No 13962834

    VAT No 406233628

    store@k-designandsupplies.com

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